CCOHS launches new plain language workplace safety toolkit

Credit: CCOHS.

The Canadian Centre for Occupational Health and Safety (CCOHS) has launched Spell It Out, a new toolkit aimed at creating safer and more inclusive workplaces through the use of plain language.

In today’s diverse work environments, using acronyms, jargon, and complex words can create barriers and make it hard for everyone to understand important health and safety guidance, including people who are new to the workforce or those who speak a different first language. Misunderstandings may lead to confusion, errors, injuries and feelings of exclusion among employees.

CCOHS’s toolkit highlights the need for clear and simple communication. Key recommendations include:

• Avoid unnecessary jargon and acronyms. Spell out acronyms and use words everyone understands, regardless of background or experience.
• Use plain language principles. Follow guidelines that promote clarity. Use active voice, organize information logically, and choose familiar words.
• Create an inclusive culture. Understand that complex language can make workers feel excluded. Take steps to foster a welcoming work environment through plain language.

“Clear communication is the foundation of a safe workplace. We hope to inspire others in health and safety to use plain language and affect positive change across Canadian workplaces,” said Anne Tennier, president and chief executive officer of CCOHS. “There’s no room for confusion or misunderstanding in health and safety. With clear safety messages and guidance that are easy for everyone to understand, we can make our workplaces safer and more inclusive.”

The toolkit includes practical tips and resources on how to use plain language, as well as videos, posters, infographics, and social media graphics that can be shared. You can access the resources at ccohs.ca/spell-it-out.