OHS Canada Magazine

Dollarama fined for inadequate sanitary measures by Quebec safety board

Nine retail locations penalized by CNESST


By Jon Victor

MONTREAL — Quebec’s workplace safety board has issued fines to nine Dollarama locations in the province for failing to respect sanitary guidelines.

The Commission des normes, de l’equite, de la sante et de la securite du travail visited 68 Dollarama locations since March 2020 and issued 11 fines to the nine locations, the agency said Thursday.

“The government wants to send a clear message: Health guidelines must be respected in every workplace to contain the pandemic,” Quebec labour minister Jean Boulet said in a news release.

In its statement, the CNESST did not specify the nature of the violations by Dollarama.

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The CNESST has issued 124 “correction notices” to Dollarama facilities since last March.

Workers complained

The agency’s announcement comes after Dollarama workers held protests last year decrying a lack of sanitary measures at the company’s facilities.

Dollarama workers described a lack of personal protective equipment and inadequate physical distancing at the company’s warehouses and complained of improper barriers between staff and customers at retail stores.

Dollarama gave its workers wage increases after the initial COVID-19 lockdowns in March, but ended the program in August after a six-week extension. The company also gave all of its workers a one-time bonus in December as it reported higher third-quarter profit and raised its dividend.

The nine Dollarama locations that were fined are in the regions of Gaspesie, Valleyfield, Saint-Jean-sur-le-Richelieu, Saguenay, Quebec City and Yamaska, the CNESST said.

Dollarama said it could not comment on the nature of the notices, adding that it has not received all of them and the ones it has received do not “clearly indicate what the infractions are.”

“We are both surprised and disappointed to have been targeted in such a manner, especially since we are in regular communication with the CNESST and that in the last several weeks neither their concerns or nor these notices were brought to our attention,” said Lyla Radmanovich, a Dollarama spokeswoman.